CONTACT US

HOW CAN WE HELP?

Getting in touch with Dial 24 is simple. Whether you’re buying, selling or sourcing a luxury watch, choose the contact method that suits you best. WhatsApp is the quickest and most direct way to speak with us. Select “Message Us Directly” to open a private conversation with Dial 24. If you’re looking to buy a watch, tell us which brands or models interest you. Including your preferred condition and budget will help us recommend suitable options. If you have seen a particular watch on our website or social media, send us a screenshot or the product name. We can then provide further details and discuss the next steps. If you’re searching for a watch that isn’t currently available, message us through WhatsApp with the exact model you want. We’ll use this information to begin the sourcing process. For harder-to-find watches, include any preferences regarding the year, dial colour, bracelet, condition, box and paperwork. The more information you provide, the more focused our search can be. If you’re selling a watch, send us the brand, model, age and condition. Please also tell us whether the original box, paperwork and accessories are included. Clear photographs will help us understand your watch properly. Include images of the dial, case, bracelet, clasp, case back, box and paperwork whenever possible. For longer or more detailed enquiries, you can contact us by email. Select “Send Us an Enquiry” and explain what you need help with. You can also complete the contact form on this page. Enter your details, choose the type of enquiry and include all relevant information in the message box. Dial 24 is also available through Instagram. Select “Follow & Message” to visit our profile, view our latest watches and send us a direct message. Whichever contact method you choose, accurate information will help us assist you properly. We’ll review your enquiry and respond with the most suitable next steps.